Frequently Asked Questions
What products can I purchase from the Terra Drone Arabia webstore?
You can purchase professional drones from different brands, payloads (LiDAR, thermal, multispectral, RGB, UT sensors), robotic equipment, and geospatial software. We also offer DJI enterprise solutions, Terra proprietary drones (e.g., Terra Xross 1, Terra UT, Terra LiDAR), and licenses for ArcGIS and related platforms
Who are your products designed for?
Our products are designed for industrial, governmental, and enterprise use cases across sectors such as oil & gas, utilities, mining, construction, agriculture, environmental monitoring, and smart cities
Do you sell consumer drones?
No. Terra Drone Arabia focuses on enterprise-grade drones and solutions that meet industrial safety and compliance standards.
Can I request a bundled solution (drone + payload + software)?
Yes. We support end-to-end solution packages customized to your project needs (e.g., inspection with UT drones, surveying with LiDAR payloads, or agricultural spraying drones with analytics dashboards)
Do you provide training and after-sales support?
Yes. We offer product training, proof-of-concept (POC) programs, and technical support to ensure your team can operate the equipment efficiently and safely
Do you provide warranty and maintenance services?
Yes. All products come with a manufacturer’s warranty. We also provide local maintenance and repair services in Saudi Arabia to minimize downtime.
Can you support government and regulated industry compliance?
Yes. Terra Drone Arabia is licensed by GACA and registered as an official vendor with major organizations such as Aramco. Our solutions comply with Saudi regulations and international standards
How do I know which drone or payload fits my project?
You can contact our technical sales team for a consultation and needs assessment. We will recommend the most suitable hardware, software, and workflow based on your application (e.g., surveying, inspection, environmental monitoring)